If your purchase does not completely satisfy you, you may always return any item within 30 days of a delivery date, as long as the item is in "like new" condition. Customer is in charge of return shipping label. If you are making an exchange, your new merchandise will be shipped to you at no additional shipping charge. Please include a note as to what action you would like taken (return and refund, or exchange for another item (with style, color, and size, with balance to be charged to your credit card or balance to be reimbursed by check)). We advise that returns and exchanges be sent by insured mail. Underwear and masks are not returnable. Custom-printed shirts are not returnable. Clearance items are not returnable. Packs are returnable only as a full pack.