How do I return an item?

If your purchase does not completely satisfy you, you may always return any item within 14 days of receipt, as long as the item is in "like new" condition. If you are making an exchange, your new merchandise will be shipped to you at no additional shipping charge. Please include a note as to what action you would like taken (return and refund, or exchange for another item (with style, color and size, with balance to be charged to your credit card or balance to be reimbursed by check)). We advise that returns and exchanges be sent by insured mail. We cannot reimburse shipping costs for returns and exchanges. Underwear is not returnable. Returns and exchanges may be shipped to: EcoDesignz Returns 1846 West 169th Street, Suite A Gardena, California 90247